HomePublished: February 27, 2025
1.Introduction
This privacy policy explains how we collect, use, and protect your personal information when you interact with our website, including through our contact form or instant messaging system. We are committed to respecting your privacy and protecting your personal data in accordance with applicable laws, including the General Data Protection Regulation (GDPR).
2.Information We Collect
2.1. Contact Form
When you use our contact form, we collect the following personal information:
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Your name and company name: To identify you and respond appropriately to your request. - Phone number: To reply via instant messaging or phone call and follow up on your request.
- Email address: To contact you in response to your request if we cannot reach you via phone or instant messaging.
- Message: The details of your inquiry or question.
2.2.Instant Messaging
When you interact with us via an instant messaging system (including third-party systems such as WhatsApp, WeChat, Messenger, LinkedIn, etc.), we collect the following information:
- Name (if provided): To personalize our interaction with you.
- Email address (if provided): To follow up on the conversation or send additional information.
- Messages: The exchanged messages to respond to your questions or requests in real time.
3.Use of Information
We use the information collected through the contact form and instant messaging to:
- Respond to your requests: We use your information to answer your questions or handle specific requests.
- Improve our services: The provided information helps us better understand user needs and improve our website and services.
- Future communication: If you have given your consent, we may use your email address to send additional information about our services, products, or offers.
4.Sharing Your Information
We do not sell, trade, or transfer your personal information to third parties without your explicit consent, unless required by law or necessary to fulfill specific requests (e.g., using a third-party service to send emails).
5.Protecting Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using standard security protocols when processing sensitive information.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct any incorrect or incomplete information.
- Request the deletion of your personal information, subject to legal retention obligations.
- Withdraw your consent at any time if you previously consented to the use of your data.
7.Changes to This Privacy Policy
We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and the update date will be indicated at the top of the page. We encourage you to review this policy regularly to stay informed about how we protect your personal information.
8.Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us via the contact form.